Shipping Policy
At Pinnacle-Unique.com (operated by Pinnacle Unique Ltd), we are committed to ensuring that your telecommunications equipment and smartphones are delivered securely and on time. This Shipping Policy explains our order processing, delivery timelines, costs, and conditions.
1. Order Processing Time
• Orders are processed within 1-2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During peak seasons or promotional sales, processing may take longer.
2. Shipping Methods and Delivery Time
We work with trusted courier and logistics partners:
• Standard Delivery 3-15 business days, depending on location.
3. Shipping Costs
• Shipping costs depend on your location, order size, and delivery option selected at checkout.
• Exact costs will be displayed at checkout before payment.
• Promotional offers such as free shipping may be available for qualifying orders.
4. Order Tracking
After your order has been shipped, you will receive a confirmation email or SMS with tracking details (if applicable). You can use this information to monitor the status of your delivery.
5. Delivery Issues
• Pinnacle-Unique.com is not responsible for delays caused by courier services, weather, or unforeseen circumstances.
• Customers are responsible for providing accurate delivery details. We are not liable for delays or failed deliveries due to incorrect addresses.
• If your package is delayed, lost, or delivered incorrectly, please contact our customer support for assistance.
6. Undeliverable Packages
If a package is returned to us due to incorrect address information, failed delivery attempts, or refusal by the recipient, we will contact you to arrange re-delivery. Additional shipping fees may apply.
7. International Shipping
At present, Pinnacle-Unique.com offers international shipping to over 80 countries worldwide.
8. Contact Information
For questions regarding our Shipping Policy, please contact us:
Pinnacle-Unique.com (Pinnacle Unique Ltd)
Address: 73 Adeolu St, Mushin, Lagos
Phone: 08033942729
Email: [email protected]